Sports Tours Plus is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What we collect
We may collect the following information:
Name and address
Contact information including email address
Demographic information such as postcode and preferences
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may periodically send promotional emails about new tours, special offers or other information which we think you may find interesting using the email address which you have provided. You will be given the opportunity to opt-out.
For the purpose of providing you with our services, including your flight, holiday, event tickets etc, we may disclose and process your information outside the UK. In order for you to travel abroad, it may be mandatory (as required by government authorities at the point(s) of departure and/or destination) to disclose and process your information for immigration, border control, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Some countries will only permit travel if you provide your advance passenger data. These requirements may differ depending on your destination and you are advised to check. Even if not mandatory, we may exercise our discretion to assist where appropriate.
Third Parties (associated with bookings)
To provide your holiday and ensure that it runs smoothly, we need to use information such as your name and address, special needs, dietary requirements, etc. Please be informed that we must pass it to suppliers of your travel arrangements, including airlines, hotels and transport companies; we may also supply it to security or credit checking companies, and to public authorities such as customs and immigration. When you make this booking, you consent to this information being passed to the relevant people.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and management procedures to safeguard and secure the information we collect online.
We can confirm that we don’t use any cookies that have anything to do with advertising.
The only cookies we use are what we call ‘Performance Cookies’. These cookies record anonymous information about visits and clicks on each web page.
‘Performance cookies’ collect information about how you use the website such as the content you are interested in, the pages you visit and if you experience any errors. These cookies do not collect any information that could identify you personally. We will use this data to:
Analyse how our website is used, visitor demographics and reach (including your location details).
Monitor the effectiveness of our online and offline advertising.
Help us improve the website by measuring any errors that occur.
Test different designs of our website.
The only time we will receive any personal information relating to you is upon completion of the contact us form or the pre-register form, the information you provide is only used for the purpose of your request.
If you would like to restrict or block the cookies which are set by us, or any other website, you can do this through your browser settings. The Help function within your browser will give you instructions on how to do this. Alternatively, visit https://www.aboutcookies.org/ which will give you useful information on how to restrict cookies and delete cookies. For information on how to delete or restrict cookies on your mobile phone refer to your handset manual. Please be aware that restricting cookies may impact on the functionality of many websites that you use.
Links to other websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following way:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may enquire about, or check the personal information which we hold about you under the Data Protection Act 1998, by contacting us at the address below.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Our postal address is:
Sports Tours Plus Ltd
The White House
27 The Street
Bury St Edmunds